Privacy Policy

Privacy Policy – updated June 2013

Our Privacy Statement

At Crimestoppers we are committed to protecting your privacy and your anonymity. This statement is made in the light of the requirements of the Data Protection Act 1998 in order to alert valued contacts to the Crimestoppers data processing practices which will govern the processing of your data. If you have any queries about this statement please contact the Director of Finance at Crimestoppers, PO Box 324, Wallington, Surrey, SM6 6BG.

How do we collect information?

We will obtain personal information from you when you enquire about our activities, register with us, subscribe to our e-newsletter, make a donation to us or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website.

What information do we collect?

The types of information collected might include names, date of birth, e-mail address, postal address, telephone number, fax number and credit/debit card details. This information will never be used when giving information about crime using our secure giving information form hosted on our website: We are not able to track or trace personal information, computer or mobile phone IP addresses.

How do we use this information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes. We may share your information with other organisations which are supportive of our aims and objectives. We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. You can change your mind at any time by contacting our Development Officer at Crimestoppers, PO Box 324, Wallington, Surrey, SM6 6BG


a) A 'cookie' is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a user’s device.

There are several types of cookie and the most common are often referred to as 'session' cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These session cookies expire after a browser session and are not stored long term. Crimestoppers uses session cookies to track user navigation between pages but the cookies are not stored.

First party cookies can be used to track internet activity after the user has left a website. These are either sponsored by organisations external to the website being visited. Crimestoppers uses first party cookies to track user navigation and to evaluate popular pages and content.

Third party cookies are originated from external websites. They are 'harvested' and 'refreshed' whenever the user visits a page where the same or a similar cookie is being used. Crimestoppers does not use third party cookies.

Google Analytics

Crimestoppers uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to help analyse how users utilise the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Crimestoppers and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You may refuse the use of cookies by selecting the appropriate settings